Nonprofit Service Providers Lillian Tsai in Portland OR

Lillian Tsai

Nonprofit Service Provider
Founder and President at TsaiComms LLC
Portland Oregon 97229


Contact Information

  • Position
  • Founder and President
  • Phone Number
  • 503-706-9253
  • Location
  • 14817 NW Matomandy Court
    Portland, OR 97229
    United States

Services Provided

  • Diversity, Equity and Inclusion, Facilitation and Conflict Resolution, Organizational Development, Coaching, Planning and Program Strategy, Intercultural Communication, Facilitation, Team Building
  • How do you best support the Nonprofit Sector?
  • Purpose & Strategy, Marketing & Communications, Leadership/HR & Organizational Culture
  • Carry professional insurance?
  • No
  • Select type of professional insurance carried:
  • General Liability, Professional Liability
  • Licensed and/or Registered to work in location you are located?
  • Yes
  • Experience working with organizations with budget size of:
  • Startup, Less than $500K, $500K-$1M, $1M-$2M, $2M-$5M, $5M plus
  • Rates
  • $150/hour in general. Training rates vary depending on program, time and audience.
  • Nonprofit Sub-Sector Experience
  • Education, Health Care, Recreation & Sports, Human Services, Civil Rights-Social Action & Advocacy, Community Improvement & Capacity Building, Science & Technology
  • Years Experience
  • 10
  • Hours of Operation
  • 9am to 5pm, Monday through Friday
  • Accepted Forms of Payments
  • PayPal, Check, Bank transfer
  • Credentials
  • Self made, foreign-born professional with a 25-year marketing and communications and expatriate background. Holds an associates degree, a Practitioner's Certificate in Intercultural Communications, and a certificate in Artful Facilitation. Clients over the past 14 years include Fortune 500 companies as well as local non profits.
  • Honors & Awards
  • - Portland Business Journal's Women of Excellence Award (aka Orchid Award 2007)
    - World Arts Foundation’s Lifetime Achievement Award for community service (2007)
    - Executive Development Institute (EDI) – 2008 Special Recognition Award for Outstanding Support as a volunteer mentor and executive coach.
    - Asian American Youth Leadership Conference – award for volunteer as conference Chair and leadership for 3 years, 2012
    - Nominated for Portland Immigrant Person of the Year, 2013
    - Portland Human Resources Management Association (PHRMA), Award for "endless contributions and volunteerism," 2014

More About Lillian Tsai

Lillian A. Tsai has been working with a plethora of organizations and industries on cross-cultural competency, presentation skills, global communications, and diversity and inclusion (D&I) since 2003. This includes: assessment of organizational D&I effectiveness, making recommendations for and the implementation of strategic D&I programs, jumpstarting diversity councils, mentoring employee resource groups, program design, facilitation of related training programs across departments and within teams, executive coaching of executives and managers with diverse work teams, professional development coaching of foreign- and U.S.-born persons of color, and team interventions or team building.  She also specializes in teaching about the Asian culture, in particular, the Chinese culture on business norms and etiquette, as well as expatriate on boarding.   

Her clients span a multitude of segments, from for-profit to nonprofits, government and private industries, from small to large Fortune 500 companies.  Some clients include:

  • APANO (Asian Pacific American Network of Oregon)
  • Executive Development Institute (EDI)
  • Energy Trust of Oregon
  • NTEN
  • Oregon Alliance of Children's Programs
  • Oregon Health Sciences University
  • Lan Su Garden
  • Portland Rescue Mission
  • Salvation Army White Shield Center
  • Western Energy Institute
  • Bureau of Land Management
  • City of Hillsboro
  • Clean Water Services
  • Hillsboro Police Department
  • Oregon Health Authority/Additions Mental Health
  • Port of Portland
  • Portland Development Commission
  • Tacoma Pierce County Public Health Department
  • U.S. Forest Service
  •  Washington County (+Land Use Transportation Dept., Community Corrections Dept., Cooperative
  • Boeing
  • Daimler Trucks North America
  • Microsoft
  • Nike
  • NW Natural
  • TriQuint Semiconductor/ Qorvo
  • Portland General Electric
  • Providence Health Systems
  • Royal Caribbean Cruise Lines
  • Royal Dutch Shell
  • Schnitzer Steel
  • Clark College
  • University of Oregon Executive MBA Program
  • University of Portland Center for Excellence and Professional Education (CEPE)
  • Wells Fargo Company

Board Experience:

  • The Portland Human Resource Management Association (PHRMA) as director of Global (2012/2013), co-chair of the 2014 Global SIG (2013-2014), and as former director of Diversity & Inclusion 2009 to 2011.
  • Board member of the Executive Development Institute (EDI) 2013
  • An advisory board member of the Asian Pacific American Network of Oregon (APANO) and the Asian Pacific American Chamber of Commerce (APACC)  2013, 2014
  • Former Board member and VP Marketing, Oregon Organization Development Network (OODN) 2010-2011
  • American Society for Training and Development (ASTD), Director of Diversity & Inclusion 2008-2010
  • President, The NW China Council 2006-2008
  • Member & Chair, TriMet’s Citizen’s Advisory Committee on the Budget 2005-2007
  • New Leadership Oregon (Center for Women’s Leadership) 2005-2010

Other Volunteer positions and memberships:

  • Member, Ladies Professional Golf Association’s Cross-cultural Task Force, 2009
  • Member, Society of Intercultural Educators, Trainers and Researchers (SIETAR) 2008-2014
  • Co-chair, 2014 Society for Intercultural Education, Training and Research (SIETAR-USA) Conference, Portland, Oregon
  • Vice President, Portland-Kota Kinabalu Sister City Association, 2014/Oregon-Sabah Collaborative 2016
  • Expert Panelist, Global D&I Benchmarks 2015, 201
  • Member, Association for Talent Development (ATD)
  • Member, Oregon Organization Development Network (ODN)


  • Practitioner's Certificate, The Intercultural Institute, Portland, Oregon
  • Resolutions Northwest Certificate in Artful Facilitation

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